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Focus Insurance Services
Warehouse with products and quality control

Product Liability Insurance

Essential protection for manufacturers, importers, and retailers. Cover for defective products, consumer injury claims, and product recalls.

Coverage

What Product Liability Covers

Comprehensive protection against claims arising from defective products that cause injury or property damage.

Defective Products

Cover for claims arising from defective products that cause injury or property damage.

Consumer Injury

Protection against claims from consumers injured by your products.

Product Recall

Cover for costs associated with recalling defective products from the market.

Legal Defence Costs

Cover for legal fees and court costs when defending product liability claims.

Supply Chain Cover

Protection for liability arising from products supplied by your suppliers.

Regulatory Compliance

Cover for claims arising from failure to comply with product safety regulations.

Industries We Cover

Who Needs Product Liability Insurance

We arrange product liability insurance for manufacturers, importers, distributors, and retailers across all sectors.

Manufacturers of consumer products
Food and beverage producers
Pharmaceutical and healthcare products
Electrical and electronic goods
Toys and children's products
Cosmetics and personal care
Imported goods and distributors
Retailers selling own-brand products
Assembly and component suppliers
Common Claims

Types of Product Liability Claims

Product liability claims can arise from various defects and failures. Here are common scenarios where cover would respond:

  • A defective electrical appliance causes a fire and property damage
  • A food product causes allergic reaction or food poisoning
  • A toy contains hazardous materials causing child injury
  • A pharmaceutical product causes adverse health effects
  • Packaging failure causes product contamination
  • A component failure causes injury to end user
  • Inadequate product warnings result in consumer injury

Why It Matters

Regulatory requirements. Many retailers and distributors require suppliers to have product liability insurance as a condition of supply.

Claims can be substantial. A single product defect affecting multiple consumers can result in claims exceeding £1 million when recall costs are included.

Reputational risk. Product recalls and liability claims can damage brand reputation and customer confidence, making insurance essential protection.

FAQs

Frequently Asked Questions

Who needs product liability insurance?

Any business that manufactures, imports, or distributes products should have product liability insurance. This includes manufacturers, wholesalers, retailers selling own-brand products, and importers. Many retailers require suppliers to have this cover.

What's the difference between product liability and public liability?

Product liability covers claims arising from defective products you manufacture or supply. Public liability covers claims from third parties for injury or damage from your business activities. Both are important for manufacturers and retailers.

How much product liability cover do I need?

The amount depends on your products, market, and client requirements. Typical cover ranges from £500,000 to £5 million. Many retailers require suppliers to have at least £1 million cover. We can advise on appropriate levels for your situation.

Does product liability cover product recalls?

Some policies include cover for product recall costs. However, this is not always included as standard and may require additional premium. We can advise on policies with comprehensive recall cover.

What about products supplied by my suppliers?

Standard product liability covers products you manufacture or import. If you distribute products made by others, you may need additional cover for supplier liability. We can advise on appropriate cover for your supply chain.

Get Your Product Liability Quote

To provide an accurate quote, we\'ll need the following information:

Type of products manufactured/supplied
Annual turnover
Markets served (UK/Export)
Required cover limit
Claims history (last 5 years)
Quality control procedures
Product testing/certification
Recall procedures in place
Focus Insurance Services

Focus Insurance Services is a UK commercial insurance broker specialising in Property Owners, Shops & Trades, Fleet, and Personal Lines insurance. Advice-led, not price-led.

01733 263311[email protected]
29 Ivatt Way, Peterborough,
Cambridgeshire, PE3 7PH
Mon–Fri 9:00–17:00

Data Protection

Your data is encrypted in transit using HTTPS with HSTS protection. We comply with GDPR and UK data protection regulations.

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We implement industry-leading security headers including CSP, X-Frame-Options, and HSTS preload to protect against common web vulnerabilities.

FCA Regulated

Authorised and regulated by the Financial Conduct Authority (FRN 717691). We maintain strict compliance with financial services regulations.

Regulatory Information: Focus Insurance Services is a trading name of Captios Limited. Captios Limited is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA Firm Reference Number is 717691. You can check this on the FCA Register.

Captios Limited is registered in England and Wales under company number 09620500. Registered Office: 29 Ivatt Way, Peterborough, Cambridgeshire, PE3 7PH.

We are an insurance broker, not an insurer. We do not provide personal recommendations. All cover is subject to underwriting, terms, and conditions.

© 2026 Focus Insurance Services. All rights reserved.

FCA RegulatedEstablished 2015

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